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FAQ

In what way are map images displayed at mapstor.com?
How are the references of maps to geographic coordinates displayed?
How can I view all the maps available at mapstor.com?
How can I find a particular map?
I have already paid for the maps. How can I get the purchase?
I have downloaded the archive, but can’t open. What can I do?
I have purchased a set of maps, but can't download it. What should I do?
What kinds of payment do you accept?
How can I pay for my purchase if I do not have an account with PayPal?
How can I use the maps that I purchased with OziExplorer?
How can I open the maps purchased in Google Earth?
How can I translate inscriptions on maps from Russian into English?
How can I print the maps purchased?
What models of Garmin support raster maps?
How to open a map on Ipad, Iphone?
How can I open a map on Android-device?
How can I convert maps in Ozf format?
Can I use the maps in my own project?
I would like to place an ad about mapstor.com. Where can I take ad materials?
I am the organizer of a round-the-world journey, an expedition or a competition. Can I enlist the support or sponsorship of mapstor.com?
I have maps that are not listed at your website, how we can proceed?

Maps and map sets

In what way are map images displayed at mapstor.com?
Maps are represented as a raster GIF images using 256 colours with resolution of the images 300 dpi.

How are the references of maps to geographic coordinates displayed?
The maps are georeferenced by 4 or 9 points (OziExplorer .map files).

How can I view all the maps available at mapstor.com?
To do this you need first download the program Google Earth, and then download this file. After opening the file in the "Tags" chose the maps you are interested in. In order to view the map you’ve specified, click on it and then appears a link to the page of this map.

How can I find a particular map?
All the maps available can be found through the mapstor.com search.

Purchase of maps

I have already paid for the maps. How can I get the purchase?
Upon confirmation of payment, a letter will be sent to your registration email address, which will contain download links for the archives with the maps you have purchased.

I have downloaded the archive, but can’t open. What can I do?
Archives over 2Gb are packed using Zip 64 (Traditional ZIP archives does not support more than two 2GB). To extract the files please use modern archive programs, i.e. 7-Zip.

I have purchased a set of maps, but can't download it. What should I do?
If you have any problems, contact us at info@mapstor.com, indicating the number of the order and the problem. The time for downloading of your order is limited and can get expired.

Payment for the order

What kinds of payment do you accept?
We accept PayPal, Visa, MasterCard, American Express, Discover, Diners Club International, JCB payments. All payments should be made through the PayPal system.

How can I pay for my purchase if I do not have an account with PayPal?
We use PayPal as the payment system. You do not have to be a registered user of paypal.com to use the system. To make a payment, all you have to do is input information about the payer and your credit card data. While transferring this confidential information, all the necessary security measures are taken.

Use of maps

How can I use the maps that I purchased with OziExplorer?
You have to unpack the content of the ZIP archive with the maps you purchased into the folder C:\Program Files\OziExplorer\Maps or any other folder indicated in the programme settings (File / Configuration / System / File Paths). After that you can open any of these maps and move further through the pages with maps easily because OziExplorer will automatically reclassify all the maps in its database. For more information read the help section.

How can I open the maps purchased in Google Earth?
To do this you need first download the program Google Earth and then open a KML file from the archive. In order to view the map you are interested you need first click on this map and then click the right mouse buttom “Open Link” (error interface).

How can I translate inscriptions on maps from Russian into English?
In OziExplorer program you need to load a file with geographical names which will be displayed over the map. To do this, please click in the menu bar on icon "Name" and specify the format *.names. Databases can be downloaded here.

How can I print the maps purchased?
Since our maps are presented in the GIF (image) format, you can print them from any program designed for viewing pictures as well as from the browser. However, keep in mind that in this case the scale of the printed maps won’t be kept. If you need to preserve the scale of the printed map, please use a program that can apply data from a georeferenced file .map to the area (i.e. OziExplorer or GlobalMapper).

What models of Garmin support raster maps?
Below you can see a list of Garmin navigators that support raster maps:
• Colorado
• Astro 320
• Dakota 10
• Dakota 20
• Edge 800
• eTrex 20
• eTrex 30
• GPSMAP 62 (S, cs, cst)
• GPSMAP 78 (S, CS)
• Montana
• Oregon
• Rino 610/650/655t

How to open a map on Ipad, Iphone?
To view the maps on Ipad, Iphone, you can use the following programs:
https://itunes.apple.com/ru/app/motionx-gps-hd/id370488535?mt=8
https://itunes.apple.com/en/app/bit-map/id337172542
http://appcrawlr.com/ios-apps/best-apps-raster-maps
However, in order to use the above mentioned applications, it is necessary to convert maps to OZF format.

How can I open a map on Android-device?
To view the maps on Android-device, please use the following programs:
OziExplorer for Android
Androzic 
However, in order to use the above mentioned applications, it is necessary to convert maps to OZF format.

How can I convert maps in Ozf format?
To convert maps in Ozf format please use the Img2ozf program.

Cooperation and sponsorship

Can I use the maps in my own project?
You have the right to use maps for the purpose of familiarization for personal use. To use the maps or other materials in your project, you have to obtain our permission. Please use our email address info@mapstor.com for communication. But please note:

  • In order to avoid confusion, there should be clear distinction between your product/service and ours
  • We would greatly appreciate you citing us as a source of the images
  • We are always open to cross-marketing and/or link exchange.

I would like to place an ad about mapstor.com. Where can I take ad materials?
You can find link forms, logotypes anddescriptions of the project at Press room.

I am the organizer of a round-the-world journey, an expedition or a competition. Can I enlist the support or sponsorship of mapstor.com?
Certainly, we support similar initiatives in every possible way. Contact us at info@mapstor.com and describe the events you are planning. We will surely find ways to help you.

I have maps that are not listed at your website, how can we proceed?
Please send an email to the address info@mapstor.comwith the information about it. In return, we are ready to offer you a discount for purchasing or other alternatives.